24/7 analytics continuity on Microsoft Azure

See how we helped a multinational insurance company in the Middle East ensure 24/7 data platform continuity, increase IT security and optimise costs with solutions based on Microsoft Azure, Power BI and Microsoft Sentinel. Find out how together we achieved reliability, flexibility and protection at the highest level.

International General Insurance Co Ltd is a global insurance company in the Middle East, providing specialist insurance and reinsurance solutions for complex risks. As a multinational insurance company, it bases its collaboration with customers on advanced data analytics and product personalisation, using Microsoft technologies.

Azure Synapse, Data Factory, Power BI and Reporting Services running on-premises

// Solutions

End-to-End Copilot Experience

Copilot Agents

Custom AI Solutions with Microsoft Foundry

Business Metrics Forecasting with Machine Learning

AI Governance

Microsoft Purview: Data Security and Governance

Threat Protection with Microsoft Defender XDR

Azure Cloud and Microsoft 365 security hardening

// Industry

Insurance

// Stack

Azure

Power BI

Microsoft Sentinel

Microsoft 365

The challenge

An insurer that works 24/7 cannot lose its analytics platform. IGI needed continuous access, faster response to security incidents, a better Secure Score and a smooth move to the cloud.

Aiming to ensure 24/7 business continuity and better monitoring and threat management, IGI partnered with Onex Group to properly prepare its cloud infrastructure for the challenges the company faced.

What goals did we cover?

International General Insurance faced many challenges that required a quick and effective response. To achieve this, we covered the following objectives:

Maintaining continuous access to an analytics platform that is critical to the company’s operations, especially when providing insurance on a 24/7 basis.
Security incident monitoring and reducing response times to potential threats to enhance asset and data protection.
Improving the Secure Score, which measures the overall security level of IT infrastructure, in order to better secure the company’s systems.
Smooth migration to the cloud and optimisation of IT management costs, which allowed for independence from local resources and better scalability of systems.

Our approach

From a Disaster Recovery proof of concept, through Microsoft Azure and Microsoft 365, to Microsoft Sentinel and ongoing Managed Services support.

Proof of Concept for Disaster Recovery
We began our collaboration by prototyping a state-of-the-art Disaster Recovery solution, including key components such as Azure Synapse, Power BI, Data Factory and Reporting Services, running locally.
Expanding cooperation
After the successful implementation of the core solutions, we expanded the project to other areas of infrastructure, including the Microsoft Azure and Microsoft 365 platforms, addressing the need for seamless integration and cloud management.
Microsoft Sentinel implementation
The next phase involved supporting International General Insurance in implementing Microsoft Sentinel, which enabled central security monitoring in the organisation, reduced response time to threats and provided full visibility into the state of security.
Cooperation in the Managed Services model
Following the implementation of key tools, we have partnered with International General Insurance in a Managed Services model, providing regular support for Microsoft Azure and Microsoft 365 and further optimising IT costs.

Solution concept

The implementation of the project was divided into key milestones that addressed the needs of International General Insurance and increased the reliability and security of the company’s infrastructure.

Results

What have we achieved?

Time to restore analytical systems after a disaster has been reduced to a few minutes, ensuring uninterrupted availability of key business functions and minimising the risks associated with downtime.
Improved Secure Score with new security monitoring and management tools that provide IGI with more effective data protection.
IT cost optimisation. By moving to the cloud, the company has gained greater flexibility in resource management and more efficient control of spending.

Undoubtedly, the pivotal role of analytics in the insurance industry has generated the need for accessible data and analytics platforms. Onex Group’s team created a proprietary solution that covers the full range of the analytics platform, across both on-premises and cloud environments, with automation. Providing the client with continuous access to analytics and data was a top priority for us.

Dawid Detko

Chief Commercial Officer, Onex Group